Friday, September 15, 2006

Chieng Mai Bus and the delayed flight!

I personally believed that this is not a right place to give such a complain to anybody....but well, I am gonna do it right now....at least until I start to feel better!

After been flying off between Bangkok to Chieng Mai for many times in a month, I finally felt this is too much for me. I have to spend a whole day in the city in order to approve a bus-wrap media!

While it were being wrapped! Busy checking the colour.

The Vitamilk's bus finally runs.

The bus and I.


A question is; Why this has to be a WHOLE day as the flight back to Bangkok have been operating every hours by Thai Airways International, along with other low-cost airlines; Nor Air, Air Asia as well as Orient Thai?
An answer to the question is very simple; my supplier do a barter-media campaign with one of the mentioned low cost brand, then we have to be flying with that red-tailed aircraft without any other choice.

Our original schedule was set to be:
BKK>>CNX 10.00
CNX>>BKK 14.00

However, I was informed that regards some reason from the airlines, my return flight have to be postpone to 20.00!
As a former tour guide, I suddenly chick through the official website of the airlines to check on other alternative flight...and what I found was>>> There is no flight to be operating at 20.00 as claimed, but 22.00 something.
I then informed my supplier if their information is wrong as I don't think both client and team-creative will be happy with the delay....and what I've received from supplier as a reply was...it's a special flight!

Back into Chieng Mai at 18.00 hours, we've learnt throughout our arrival to the departure hall that;

  1. The flight has to be delayed to 00.20!!!!!
  2. And we've also learnt that there is no flight at 20.00 but our names were listed on the 22.00 one.!!!!!!

In additional, the airlines staff/reception seems not to be friendly in terms of the way he speaks to customers. According to a service marketing text I used through my postgraduate education it says; at least a good explanation shall be given to clients.

That night, I flew back to the city of angels by Thai Airways at 19.15 with angers (to supplier and the red-tailed) and fun (as it is my first time ever for me to do a stand-by ticket).

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